Services

Technical Support

Technical Support

We offer free phone and e-mail support whenever a technician is available.

 

Technical Support

Remote Desktop Support

We pay for an online service that allows our technicians to log into your computer over the internet to help solve more advanced technical issues.


 

Technical Support

Wide Format Printer Repair

Does your printer display an error code? Do your prints look grainy?
We service a wide variety of wide format printers at very competitive pricing.


 

Technical Support

Vinyl Cutter Repair

Having problems with corners peeling? Not cutting all the way through in some areas?
We service most brands of vinyl cutters including Summa, Graphtec, Mimaki and Roland


 

Technical Support

Laminator Repair

Do your rollers have cuts in them? Do you have problems getting items to feed straight?
We service all brands of laminators including AGL, Seal/Neschen, GBC, GFP, Royal Sovereign and more


 

Technical Support

RIP Software Repair

Does your RIP computer run really slow now? Do you get errors that crash your RIP software?
We service most major brands of RIP software including ONYX, Caldera, Wasatch, Flexi and RasterLink.


 

Technical Support

New Operator Training

Did you just hire a new person to operate your expensive equipment?
We can train how to maintain the printer, load materials, calibrate the printer for best output and how to send jobs from the RIP software.


 

Technical Support

Advanced Operator Training

Have you been printing for a while but feel like the output should look better? Are there a lot of buttons in your RIP software that you don't understand? We can help you better understand the more advanced options that you don't use.


 

Technical Support

Color Calibration and Consulting

Are your Black and White images green or brown? Do you have to change Pantone colors in jobs because your printer in a couple numbers off? We can fix this! Color starts in your design software, then goes through the input icc profiles set up in your RIP and finally goes through a media output profile to your printer. We can find a fix all color issues you are having.


 

Technical Support

Recycling of old Wide Format Equipment

Do you have an old unused printer that has been unplugged and sitting a storage room for 2 years? I will remove this kind of equipment, dismantle it for used parts and scrap the metal. I am interested in all printing equipment including laminators, vinyl cutters, slitters, old RIP software or Dongles, etc. E-mail me a list of what you have.